Glossary

This section provides explanation of some of the important words used in correlation with the MINCE Maturity Model.

term	explanation/additional information
Action Flavor	MINCE defines seven activities that form the basis upon which an organization will reach a higher MINCE Maturity Level.
Activity	One of the MINCE Levels. An organization operating al Level 1, the Activities-level, is pleasantly surprised if a result is accomplished.
adaptability	The capacity of organizations to absorb environmental (market) changes, i.e. the same as maturity. This sometimes also is calles change capacity.
Advisory Report	Description of options that the MINCE2 Foundation Board can select from in order to improve the accuracy and/or sustainability of the MINCE model.
Ambition Level	The Maturity Level that an organization is aiming for in order to increase its competitiveness.
aspect	Detail
assessment	This is one of the facets that OPM3 focuses on, where through the use of a tool, organizations can determine the state that their project maturity is in.
Basic Knowledge	This is one of the facets that PMMM focuses on.
beckoning perspective	An attractive future situation in the organization that is very appealing to its employees.
Benchmarking	This is (also) the name of a level used within PMMM, where the organization performs benchmarking on a continuous basis.
broadening	AF2 of the seven MINCE Action Flavors. Broadening is about accomplishing alignment between the actions and/or changes across the whole organization that is affected.
Bronze	The easiest way to measure the maturity of an organization using MINCE.
CCTA	Central Computer and Telecommunications Agency: the organization that a.o. set up the standards PRINCE2 and ITIL. It became part of the Office of Government Commerce (OGC) in 2000, which is still heavily involved with both of these standards.
chain	The word chain in MINCE refers to the full range of entities (organizations, individuals, government bodies etc.) that are in any way involved with regard to the products. Chain implies more than just the producing organizations. The word 'chain' also refers to others, such as the customer organizations and to the society.
Challenge	This is the name of a level used witn EFQM, which incorporates identification and champion organizational changes.
CMM	Capability Maturity Model: Maturity model, dedicated to software that is developed in organizations to support their daily work.
CMMI	Successor for the CMM model, focused on organizational development.
Committed	This is the name of a level used within EFQM, where the organization is at the beginning of the development.
Common Language	This is the name of a level used within PMMM, where the organization recognizes the importance of project management.
Common Processes	This is the name of a level used within PMMM, where the organization recognizes how processes need to be defined.
Continuous Improvement	This is the name of a level used within PMMM, where the organization undertakes action on the basis of benchmarking and the single methodology.
controlled environment	An environment that is kept under control in order to increase the accuracy with which its development can be predicted
controlled environment (MINCE)	The controlled environment does not change as a result of a force of nature. Instead, it is influenced (to a degree) as a consequence of management. The degree to which it is influenced can be accepted or it can be developed. MINCE improves organizational maturity by facilitating individual and group transformation.
controlled environment (PRINCE)	The PRINCE2 controlled environment specifically addresses the project management department and the way projects are undertaken.
Criteria	Five different views on MINCE maturity aspects that are taken into account from each of the six MINCE Towers.
Criterion	Singular of criteria
Culture	This is the name of a level used within EFQM, where the culture of excellence is embedded in employees.
Customer	The name of one of the MINCE Towers: An individual or customer organization purchasing products from the MINCE organization.
customer intimacy	(Treacy & Wiersema; 1995) One of three marketing perspectives. Customer intimacy implies full customer focus, instead of a product focus or a price competition focus.
deepening	AF3 of the seven MINCE Action Flavors. Deepening describes the benefits of creating as many platforms as possible with which to lay down the findings and lessons learned.
Defined	This is the name of a level used within CMM, where certain processes are documented across the organization.
driver	Driver is an alternate term for motivation.
EFQM	Name for the model developed by the Europeann Foundation for Quality Management.
Employee Group	One of the groups with regard to MINCE measurements. The Employee Group contains all people working for the organization who are subjected to the MINCE process.
employee transformation	see: transformation.
enterprise	(Strikwerda) A (social) system of purposive and result-driven co-ordination of activities, undertaken by an organization.
environment	The complex of surrounding circumstances, conditions, or influences within which a thing is situated or developed. [wiki-info]
explicitation	AF7 of the seven MINCE Action Flavors. Explicitation is the way in which particular MINCE Goals are realized in a particular, practical manner.
facet	A perspective on the construction of a model.
flexibility	Characterized by a ready capability to adapt to new, different, or changing requirements.
function house	A function house is the combination of an organization chart with a: * specification of the distribution of responsibilities; * description of the communication channels * specification of the distributed tasks.
goal driven (methodology)	Activities that are based on the realization of predetermined goals.
Gold	A way to measure the maturity according to MINCE, based on internal expertise and interviews.
improvement	This is one of the facets that OPM3 focuses on, where the organization identifies development areas on the basis of an assessment tool.
initial	This is the name of a leven used within CMM, where the (organizational) processes are totally absent.
Interaction	This is the name of a level used within EFQM, where interaction with other chain organizations takes place.
interrelating	AF6 of the seven MINCE Action Flavors. Interrelating in the MINCE perspective is about focusing all the activities associated with maturity development in the organization along the same lines
Intervision	Putting employees together in order to promote discussion about the difficulties they encounter in their line of work. The employees exchange their experiences and in that way the group develops (improved) solutions. There's nog manager involved, the group contains people who work together (they need not be in the same department, though). There's a coach sitting in with the group, helping the process.
Involvement	This is the name of a level used within EFQM, where there is a structured approach to identifying organizational strengths.
Key Process Areas	Key Process Areas define the way CMM considers the relations between levels and the situations found in organizations.
knowledge	Knowledge enables the Realization of a certain task through the selection, interpretation and understanding of available data and information, and the creation of (new) task-related information (Weggeman; 2000). Knowledge is one of the facets that OPM3 focuses on, where educational building blocks are provided.
Knowledge	The name of one of the MINCE Towers: the way the MINCE organization keeps track of, and makes use of the positive and negative findings that result from their practical experiences.
KPAs	Key Process Areas
Leadership	The name of one of the MINCE Criteria, offering a perspective on the degree to which people within the organization are behaving like leaders, it is determined by looking out from one of the MINCE Towers.
learning organization	The organization is enhancing knowledge through the practical application of lessens learned and best practices.
lessons learned	Documented overview of the mistakes that should not be repeated and smart actions that are helpful in the future.